Hello i wanna say something about blue host.
I dunno how they behave to others customers but to me they lied a lot.
I had a web forum hosted by bluehost last year.
First of all they decreased resources allocation without informing me;
I got my forum suspended because an user shared on it porn material, and according they rules they suspended my account. I am not complain for this, it was my mistake, i asked sorry and they replied me that they found porn material thanks to an automatic program wich scan the conents of all customers to find rules infraction. so i transferred my web forum to another host company.
After 2 months i discovered in my forum an account with Administration permission. I checked the registration ip and i found it was from bluehost office!!!
This is the emails that i wrote with blue host (i censored personal informations for privacy law)
Email 1 by me:
On Wed, 15 Aug 2007 07:06:38 -0600, ****@****.com wrote:
Hello, i had an account on your webhost:
Main account: *****
domain name parked:
http://www.*****.com
In my forum, at this url:
http://www.*****.com which was hosted with
bluehost 2 months ago i have found a security infractions:
Username:* borkbork*
Joined: *29 Jun 2007*
borkbork registered from IP: *74.220.***.*** *
Host: ****.bluehost.com*
borkbork’s email address is: ***.****@gmail.com*
I have found this username with Administration permissions… need
explains please.
This email will be sent to: ****@bluehost.com
and to **.****@gmail.com
—————————————————————————-
Their reply:
****@bluehost.com wrotes:
Hello,
This would have been for testing purposes. One of our technicians would have created this user to test and perhaps resolve and issue that you had with the forum. You can simply delete this user information.
Please let me know if you have further questions.
Thanks,
**** ****
BlueHost.com
Support Team
****@bluehost.com
888.***.****
—————————————————————————-
My reply:
On Thu, 16 Aug 2007 10:34:43 -0600, ****@revoxlu3s.com wrote:
1) It could be a privacy violation, i should be informed about that
account, which has been for 2 mouths set as administrator user,
specially when my account has been transfered to another host company.
2) When my account has been suspended from bluehost company, for porn
material, they said me that an automatic program scan periodically the
server to find irregular contents and it found that content, but nobody
told me that one of bluehost technician made an account to browse the
board and so to find the irregular contents, i do not complain for it,
but bluehost lied about that account and it seems bluehost tried to hide it.
Anyway i am forced to inform all my friends that are still hosted with
bluehost about this behavior.
—————————————————————————-
Their reply:
If you inform your friends it will help us out becuase it is again the law for us to have any adult content or illegal content hosted on our servers. We are in the state of UTAH and it is against the law. So if you know any other bluehost customers that have this please inform them about it that will help us out alto and will help them from having there service interrupted. If your or them have any questions about this they can read or Terms of Service at
http://****.bluehost.com/****
Please contact us if you require any more assistance.
**** ****
Support Level 3
BlueHost.com
888.***.****
Segnalibri